Help Desk

  • How to Register on SmartNet
    1. Click on the Join Tab
    2. Enter a valid email in the space provided
    3. Click on the Sign Up button
    4. Once you submit, an email invitation is sent to the email submitted
    5. Once you receive the email, you can click on the link to complete the registration
    6. Once you complete the registration, you can start signing in once you get the confirmation email that your account was created.
  • How to Sign-in SmartNet
    1. Visit m.SmartNet.ph
    2. Enter your account/password in the space provided (Account = Email/verified Mobile Number)
    3. If you successfully sign-in, you will be brought to the SmartNet Homepage
  • How To Sign-In via Facebook, Twitter or Google
    1. Before signing-in via your SNS account, you must first link it to your SmartNet account
    2. Click on the Facebook, Twitter or Google Icons on the Sign in Page
    3. You will be asked to sign in with your existing username and passwords
    4. After entering the information, you will be brought back to the SmartNet Home Page
  • How to Update Your Status
    1. At the home page, simply enter your update on the space provided
    2. Once you finish, simply click on the Share button to update your status.
    3. You may also choose to share your status to your linked accounts by clicking on the Facebook or Twitter tick boxes
  • How To Filter Your Feed
    1. At the home page, just click on the Filter you wish to apply (SmartNet, Facebook or Twitter)
    2. Once you choose, then the News Feed will only display the feeds coming from the filter you chose.
  • How to Add Comments to Posts
    1. At the home page, just click on the comment link under each post to start posting your comment.
    2. Once finished, just click on Submit to enter your comment.
    3. You can also add comments from the Single Post View or from posts on Wall Pages.

      Note: Comments will always be placed where the post was cross-posted (assuming that you have linked your SNS accounts)